Contact

Come See the Floor Before You Decide

Our coaches are here to answer questions, show you around, and help you figure out which membership makes sense for where you are in your training right now.

Get in Touch

Exterior of Highland Mercer storefront with ink-blue awning on Milwaukee Avenue
1847 N. Milwaukee Ave — the ink-blue awning, Bucktown.

Reach Us Directly — No Chatbot, No Queue

When you contact Highland Mercer, you're reaching a coach or a member of our front-desk team who trains here and knows the programming. We respond to emails within four business hours during the week and before noon on Saturdays. Phone calls during gym hours go to the desk, not a voicemail system. If you have a specific question about whether our programming fits an injury history, a competition timeline, or a schedule constraint, ask it — we give specific answers, not sales scripts. Our address is 1847 N. Milwaukee Ave in Chicago's Bucktown neighborhood, accessible by the Blue Line at Damen, with street parking available on Maplewood Ave.


Visit, Call, or Write

Three ways to reach the Highland Mercer team — all of them staffed by people who actually train here.

Find Us in Bucktown

1847 N. Milwaukee Ave, Chicago, IL 60647. Blue Line to Damen, two blocks south. Street parking on Maplewood Ave and side streets. The ink-blue awning on Milwaukee is hard to miss.

Call the Desk

+1 (312) 904-5580. Answered by desk staff or a coach during all open-gym hours. Monday through Friday 5:30 AM–9 PM, Saturday 7 AM–2 PM, Sunday 8 AM–1 PM.

Email the Team

info@digitalyard.cc. We respond within four business hours on weekdays and before noon on Saturdays. For coaching or programming questions, address your email to the attention of our head coach and we'll route it correctly.

Send a Message

Before You Visit — Quick Answers

What should I wear and bring to my first visit?

Athletic clothing suitable for lifting and conditioning — flat-soled shoes are preferred for the lifting floor (cross-trainers or weightlifting shoes, not running shoes). Bring a water bottle; we have a filtered refill station. Towels are provided complimentary for members and orientation visitors.

Is there parking at the gym?

We don't have a private lot, but Maplewood Ave one block east of Milwaukee typically has street parking available during morning and evening hours. The Damen Blue Line stop is a two-minute walk and is our members' most common commute route.

How early should I arrive for my orientation?

Plan to arrive ten minutes early so we can get a brief intake form completed before your session starts. Your coach will use that time to review any injury history or physical limitations before the movement screen begins.

Can I bring a friend to my free orientation?

Absolutely. Guests are welcome to attend an orientation alongside you; they'll each receive their own intake and movement screen. Just let us know when you book so we can assign a second coach and have the paperwork ready for both of you.

Book Your Free Orientation Today

45 minutes, no commitment, a real coach — and the clearest picture you'll get of whether Highland Mercer is the right gym for you.

Schedule My Orientation

“I emailed at 9 PM on a Tuesday asking whether my lower back history would be a problem for the strength programming. Coach Ben replied that same night with a two-paragraph answer that actually addressed my specific situation. I signed up the next morning.”

— Tomasz W., Bucktown